I am experimenting with different looks of the site, with help from templates that I find on the internet. I hope you like this new look, but note that advertising models such as Google and AdToll have not been implemented yet. I thought I will give them a miss for now, and re-introduce them a bit later. For now, I am focusing on content. I still have a few more reviews to write, when I have time to do so. It’s been really busy at work recently, but others are stepping in for me in this role. Notably, I welcome SJacob who has posted his review of the restaurant Kalevu (see below).
I do welcome more people to write, so jump on board when you can and contribute.
I have been an eBay fan for a long time now, and have bought and sold many products using the service. Their recent announcement about only accepting PayPal payments leaves a sour taste in my mouth, because I am one of those users affected by the change.
I offer Paypal as an option for payment, but also regularly accept direct bank deposits. To be honest, never have I had a problem with a failed transaction - but there have been delays because it often takes a while before the payment appears on the statement. I clearly specify to the buyer to leave the item number or eBay username when direct depositing funds.
The annoying thing about all this is, because eBay has such a strangle hold on the online auction marketplace, it will not significantly affect their usership. Sure, some people will stray away to alternative sites (and there are plenty out there).
There is a positive to all this though: PayPal payments are instant therefore further reducing turnaround times for delivery. This can translate increased sales, through increased sale numbers. Profits for eBay Powersellers can increase, but only through increasing their item sales per month. I suspect they will force buyers to supplement a % of PayPal costs. For what it’s worth, they are increasing Paypal fraud protection limit to $20K.
eBay quotes “To make our marketplace an even safer place to buy and sell, eBay.com.au is introducing some changes”. However, PayPal is not free you see. You get slugged for accepting payments through PayPal, and it can be a significant amount for large sales (recently I paid $1.96, and almost $4 for sales). One way to avoid the backslash is to reduce PayPal fees, but I suspect these rates will increase even further to promote a monopoly.
Yeah yeah, I know you knew it was a joke. Quite late too. I posted it later in the day to be more discrete, but obviously that plan went down the drain. I was reading on the web, and it seems every year major companies (including Google) come out with pranks.
Pretty innovative! I found this great site which details what sort of April Fool’s are running wild on the web. It’s called April Fools on the Web. Meanwhile, Mr Feedback is here to stay although I am easily convinced with large amounts of money!
In the short time that Mr Feedback has been online, I have received some interest from two corporations on the idea about reviewing businesses. I guess they liked the idea of community centered feedback mechanisms which are dynamic by way of blogging, rather than the usual survey format utilized. Anyway, this post is to let you know that Google was one of the companies interested in this blog, and has bought me out.
I will still be posting on Mr Feedback, and will have complete control of the blog. It’s just that now I will have to forward some “reports” to my “managers”. Anyway, I would rather Google buying me out than another company (whose name I cannot release for legal reasons). For legal and privacy reasons, I cannot disclose the sum, but let me just say I am happy with the amount (shares/money!). I was never expecting anyone to buy me out, not so soon after starting it anyway! Now I have to think of something else to do in my spare time.
I hope this is okay with the readers, and just to let you know - Google has promised not to interfere with the posts or my opinion about businesses.
P.S.: There was a hint that this was coming, because of the Google ads that I recently put on the site.
Mr Feedback is looking for reviewers in each of these cities in Australia:
* Sydney
* Brisbane
* Perth
* Adelaide
* Hobart
* Canberra
* Darwin
Reviewers can write unpaid or paid reviews. Charges are set by the reviewers. Accepted posts will be published on this blog, and acknowledgments will be provided. For more information, check out the about page.
If you live elsewhere, thats ok too - just drop me a line and tell me about your writing skills.
Thank god for internet check in. I just made it to my flight. When I come back (March 16), I am currently looking for reviewers in other Aussie cities, so check back for the update. Till then, chill out a bit. Mr Feedback will be too.
Addit…
Singapore Airlines offered me $500AUD cash plus $300AUD spending money at Changi Airport if I was to forgo my seat, as they had overbooked the plane. Unfortunately due to personal commitments, I was not able to take up the offer but good on them. Interestingly, the guy offered me this after issuing all my boarding passes - a bit late I would have thought!
Hi, my name is Raja and I started Mr Feedback. This blog is a way to express my opinion about customer service. In today’s world, I find customer service is lacking in many areas. This is true in many consumer sections, from grocery shopping to buying electronics. However, this is not just a “whinge” site, nor a place to target businesses and ruin their reputation. I hope to provide feedback to those businesses who I mention here. Feedback will be specific, and consist of appropriate ratings to reflect my overall experience. Businesses can take the feedback and address it to further benefit them.
Of course, Mr Feedback also accepts feedback from you. If you feel your experience should be mentioned here, just drop me a line. Your post will be reviewed, and if its appropriate it will be published on this blog.