Comments on: “I’m not saying you’re lying….” – Optus

By: Raja Devanathan

Raja Devanathan — Wed, 04 Feb 2009 01:52:13 +0000

hi jennifer, i have blogged all the details i experienced re this incident. the crux of the post was the fact that optus had not corrected one of the basic elements of my plan even after 9 months of grappling with them, and repeatedly telling them to update it.

By: Jennifer Manson

Jennifer Manson — Mon, 02 Feb 2009 02:46:11 +0000

I will appreciate if you provide more details on this. Thanks.

By: Is it meant to be this hard? Seriously, I don’t know. | Mr Feedback

Is it meant to be this hard? Seriously, I don’t know. | Mr Feedback — Wed, 17 Dec 2008 00:59:26 +0000

[...] Ok, further to my post yesterday I rang Optus Customer Service today to ask about my bill situation. To those of you who have not followed my saga, please read this before proceeding. [...]

By: Raja Devanathan

Raja Devanathan — Wed, 03 Dec 2008 15:38:53 +0000

I note tpg are offering very competitive mobile phone plans, and no contracts.

By: Raja Devanathan

Raja Devanathan — Thu, 16 Oct 2008 14:54:25 +0000

9 months…oh my god. That must have been an experience, and extremely irritating/annoying, perhaps Mr Feedback worthy!!!!!

By: James

James — Wed, 08 Oct 2008 07:08:57 +0000

do you know your blog is listed on this blackhat site? blackhatbootcamp.net/listofwordpressblogs/

By: Porag

Porag — Tue, 07 Oct 2008 07:47:34 +0000

This is very similar to my issues with Foxtel. Essentially, I disconnected but was wrongly charged for the next billing period. This dragged on for about 9 months. After many phone calls and letters from debt collectors, I finally had this resolved last through a competent call operator.
I think with a lot of these cases you’ll need to be lucky with the call operator and manager on shift at that time.