Okay, so it seems they made a mistake. You see, they billed me since January until July but “forgot” to tell me. The bill stated different time frames. Naturally, I was a bit confused and just waited for them to sort it out.
Today I received a letter from Tru Energy with a big red reminder notice, and big bold words stating “unpaid account“.
This was all sorted when I rang Tru energy today, and asked them “what the hell is going on?”. I have never paid a bill late, and thus far have paid it within 24-48 hours of receiving it. I really don’t like it when companies accuse me of not paying a bill.
Not a happy camper Tru Energy.
