I really love Wotif.com, and therefore it deserves a 10/10. If you have not heard about this great service, then where have you been for the last few years. Wotif.com has really dominated the last minute accommodation sector in Australia, and they are spreading their wings overseas.
I first used them to book a hotel in Halls Gap, where they refunded an extra night’s stay because I could not stay there. Unheard of in today’s online booking market.
The website
I had to find a hotel in Adelaide for June 20th, so logged on at 6pm on June 19th (my flight was the next day at 6.30am) and found a hotel near the airport. I booked it with ease, and filled out the required information and within 30 seconds my booking was made. Sure I am pretty internet savvy, and that sure helped the time. But really, the booking time was extremely fast.
The confirmation
So how live is this service. I waited for 30 seconds after I printed out my confirmation of booking. Called the hotel where I booked, and asked them if they had received my booking. Yep, they had! This was way too easy for my liking.
Suggestions
I think it would be really useful to send sms text confirmation of your booking to your mobile. A lot of people may not have access to a printer (like me), but almost everyone has a mobile phone (like me). A simple text message with the details of the booking (to show the hotel on arrival) will make life a lot simpler. I can’t see why airlines and other booking services could not use this technique as well.
Rating - 10/10 (easy to use, live booking, way too easy!)
I have booked accommodation to other sites, but Wotif.com takes the cake, eats it, and washes the plate! The efficiency is incredible, so this is going down in the Raj’s List. Do you use another site? Tell me about it!
[...] service Continuing on from my Wotif.com (reviewed here) experience, I rang the reception straight after I booked the place and they had confirmed it. They [...]
Ezibed.com allows customers to receive SMS’s of their bookings for free. Check it out…you might have found a new accommodation booking website!
I’m not sure if free SMS of a booking is a killer feature. Also I went to ezibed, and the grey in the design is horrible. Also I want to be able to click on a price and be able to book. Just a few feedback points