I had not been to Big W for a long time, but was actually recommended by one of Target’s personnel. Go figure! Anyway, they have these pretty cool self service check outs. There was a distinct difference between the two main check out types - manned, vs self service (i.e.: oldies vs youngies).
These self service check outs are really easy to use. I don’t know how long they have had them, but surely we need more of these in other stores.
I EFTPOS’D my payment, and took cash out as well. Cool! A big thumbs up to Big W for keeping up with technology.
Store: QV Shopping centre, Melbourne CBD
These checkouts are great, but they don’t save you a lot of time when buying DVDs and other items with security tags or paying by credit card.
These transactions require you to call a staff member for service and with only one staff member spread across approx 8 checkouts this can take some time.
Thats a good point. In fact, I didn’t see a staff member when I used check out.
[...] stride when self serve check outs are introduced in almost all Australian supermarkets. Read my earlier post on Big W’s system. Like Jayec pointed out - there is a problem with items with security tags. I did not have a [...]